General Data Protection Regulations May 2018

Website Privacy Statement

We are Caritate Nursing Home – Caritate Ltd, a company incorporated in England and Wales. Our company number is 5812716 and our registered address is:  Laninval House Treningle Hill, Cornwall Bodmin Cornwall PL30 5JU.

Caritate Ltd and Caritate Nursing Home are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any  successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.

This Privacy Policy [together with our website terms and conditions and cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does Caritate Ltd, Caritate Nursing Home hold and how will we use it?

You may give us information about you by completing the enquiry form.  The information you give us may include your name, email address, address/location and phone

We will retain this information while we are corresponding with you or providing services to you or to a Service User you represent. We will retain this information in accordance with our Data Retention Schedule (Records Management Code of Practice for Health and Social Care) depending upon the circumstance and purpose that you have provided the information.

We retain this information for 6 years for employment purposes and up to 30 years for care purposes.


The Website does not use cookies.  

Use Made of the Information

Caritate Nursing Home – Caritate Ltd may use the information we receive and/or collect about you to:

Fulfil our obligations under any contract we have entered into with you or with a Service  User you    represent, and to provide you or the relevant Service User with information or services you or the Service User has requested

Send you newsletters and marketing information if you have consented to us doing so

Processes personal information for certain legitimate business  purposes, which are; Employment of individuals and Provision of Care services to service users.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

Third Party Sites

Our website may contain links to third party websites, They are provided for your convenience only and we do not check, endorse, approve or agree with such third-party websites nor the products and/or services offered or sold on them. We have no responsibility for the content, product and/or services of the linked websites. Please ensure that you review all terms and conditions of website use and the Privacy Policy of any such third-party websites before use and before you submit any personal data to those websites.

How Safe is your Information?

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.

Disclosure of your Information

We may share your information with selected third parties including:

  • HMRC for employment purpose
  • Commissioners and authorities for care provision purposes.

Please note we may need to disclose your personal information where we:

  • Sell our business or assets or we buy another business or assets in which case we may       disclose your personal data to the prospective buyer.
  • Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
  • Need to disclose it to protect our rights, property or the safety of our customers or others, including the
  • exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.

Your Rights in Respect of your Data

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us by email at or telephone 01208 75628.

If you wish to access or rectify the information we hold about you, or request that such information be  transmitted directly to a third party, please contact us by email at We shall process your request to access your information within one month of receipt, or we’ll let you    know within that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your  information, please contact us by email at
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Contact details for the ICO can be found at

If you have any further queries or comments on our Privacy Policy, please contact us by email at We also welcome your views about our website and our service provision.

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